Account Support Executive - US Legal field (Buenos Aires)
The Account Support Executive is responsible for providing high-quality technical and operational support to clients and users. This role will support accounts based in North America.
The Account Support Executive helps users navigate the VDR platform, resolves support queries, assists with client training, supports key VDR workflows, and ensures a professional, responsive, and accurate service experience.
The role requires strong communication skills, attention to detail, good technical aptitude, and the ability to manage multiple client requests in a fast-paced B2B environment.
Specifications
On-site position (3 days a week mandatory attendance, from our offices in Colegiales)
Schedule: 11 am - 8 pm
Your Responsibilities
Account Support & Communication:
Independently interacts by phone or email to consult with and advise clients on workflow and VDR processes.
Provides first-line technical and operational support to clients and users across the VDR platform.
Nurtures and develops effective and positive relationships with clients.
Anticipates and manages cli
