Collections Specialist

Position Summary:

At TransPerfect, the Billing and Collections team is responsible for ensuring that invoices are paid within agreed payment terms, following the best billing practices specific to both the Client and the company, working at pace to resolve any invoice issues.

The successful candidate will join a dynamic, close-knit team of professionals who work closely with Sales, Accounts Receivable, Management and our Clients, building strong relationships via phone, email and other channels.

Position responsibilities:

• Provide knowledgeable and professional advice to Sales, Clients and more junior team members regarding Collections matters

• • Contact clients regarding overdue receivables by telephone and email, including determining client payment cycle, establishing payment plans, providing historical billing data and resolving disputes and questions regarding receivables. Set tasks for follow-up where necessary and complete those tasks in a timely manner

• Manage the assigned Collections workload and relationship between assigned Clients, Sales, and Accounts Receivable, with