Customer Service Associate
Trove Brands is a privately-held house of brands including BlenderBottle®, Owala®, Whiskware®, and Eco-Brite®. Our patented and best-selling products are designed to simplify and improve everyday life with leading-edge innovation, incomparable quality, and aspirational style.
A career at Trove Brands is not about punching the clock. It’s about embracing exciting and fast-paced opportunities that sharpen your skills, drive innovation, and play an integral role in growing our global reach. Your work will not only impact the company, it will impact the lives of millions of people around the world. When you step up to a career at Trove, you step up to cutting-edge excellence. You sign up for bold action and invigorating synergy. You agree to face—and break through—new challenges every single day.
Key Responsibilities:
Every role at Trove Brands is critical to our successful functioning as a whole. Your specific responsibilities as a part of our team will include:
- Promptly and accurately respond to emails, chats, and calls.
- Analyze and reply to customers using key language models.
- Connect via chat or email with roughly 70–100 customers daily.
- Provide primary phone support for
