Collections Specialist I

Why Sentry Credit? After 30 years in the debt resolutions space, Sentry Credit began our most exciting chapter yet by joining the TrueML family in 2025. Now, our story continues as we expand our team beyond Everett, WA and into Lenexa, KS; where we can partner more closely with TrueAccord as we revolutionize the debt resolution industry. About This Role: As a Collections Specialist, you will empower consumers to navigate the repayment process with dignity and clarity. Joining our team to drive impactful account resolution, your critical goal is to deliver empathetic, high-quality support while guiding customers toward realistic financial solutions. This team is the entry point to Sentry & the TrueAccord brand, and has consistently proven to be a launchpad for your career. We're proud to see our team members flourish, with former specialists advancing into diverse and rewarding careers, including: Leadership roles: where they are helping to shape the future of our success and the growth of our teams Technical positions: from AI Developers to IT professionals, former specialists have helped us continue to drive innovation across the company Critical back-office and administrative roles: whether improving processes, ensuring corporate compliance, or streamlining recruiting & HR systems; you don’t have to look too far to find the impact of the veterans of our Collections team.  By combining Sentry’s local legacy with TrueAccord’s innovative, empathy-driven approach, we’ve retir