HRIS Operations Associate

About the role The HR Operations Analyst is True's internal expert on people data and systems. This person owns the integrity of our HRIS, builds the reporting infrastructure that helps leadership make informed decisions, and ensures that data flows accurately across our people tech stack. As True continues to scale and invest in its people operations foundation, this role sits at the center of that buildout — translating operational complexity into clean data, actionable reporting, and systems that work the way they should. This is a role for someone who is equally comfortable pulling a headcount report and troubleshooting a system integration — someone who sees data as a strategic asset, not just an administrative output. What you'll own HRIS Administration Serve as the primary system administrator for True's HRIS platform — owning configuration, user access, data integrity, and ongoing maintenance Conduct regular audits to ensure employee data is accurate, complete, and consistent across all systems Manage system updates, releases, and enhancements in partnership with vendors and IT Serve as the internal escalation point for HRIS questions from HR, Finance, and management People Reporting & Analytics Build and maintain a library of recurring people reports — headcount, attrition, hiring activity, tenure, compensation, and other core metrics Respond to ad hoc data requests from Finance, Search Ops, and leadership with accuracy and appropriate context Partner on the people