Senior HR Operations Associate

About the Role The Senior HR Operations Associate is the driving force behind a seamless, compliant, and exceptional employee experience at True. As the primary owner of day-to-day HR transactions, you will manage the end-to-end employee lifecycle—from the moment a candidate accepts an offer to their eventual offboarding.   Key Responsibilities: Onboarding & Offboarding Offer Management: Generate, distribute, and track offer letters, ensuring all compensation, equity, and role details are accurate and compliant. Pre-Employment Processing: Initiate and monitor background checks, drug screens (if applicable), and right-to-work documentation (e.g., I-9 verification). Onboarding Coordination: Partner with IT and Hiring Managers to ensure new hires have a seamless Day One experience. Facilitate HR onboarding sessions and ensure all new hire documentation is completed. Offboarding Execution: Manage voluntary and involuntary termination processes, including processing offboarding documentation, coordinating final paychecks with Payroll, calculating severance (if applicable), and ensuring the smooth transition of company assets. Employee Lifecycle & Documentation Lifecycle Transactions: Process all employment changes accurately and timely, including promotions, lateral transfers, manager changes, and compensation adjustments. Records Management: Maintain accurate and secure electronic employee files, ensuring all required employment documentation is filed correctly and complies with