Customer Success Lead

🎯 Who is Trybe?

Trybe is a startup that provides modern cloud-based software to clients in the hotel spa and wellness

industries. We are on a mission to revolutionise their guest and back-of-house operational experiences. We’re

a high performing, energetic team, looking for like-minded, talented individuals who want to embrace the

start-up culture and work as a team as we continue to grow and take on new heights. It’s a little corny, but we

really are a Tribe! We were founded in 2020 and are proud to list a number of leading spa and leisure

operators across the World onboard with Trybe.

📢Are you a customer-focused self driven Customer Success Lead eager to drive client satisfaction and

engagement in a fast-growing tech company?

🌟Who you are

If you’re passionate about assisting and supporting users and want to join a rapidly growing startup, we want

to hear from you!

●You have experience managing a team of CSMs

●You’re a natural problem-solver with excellent communication skills, able to clearly explain complex

concepts to non-technical audiences in a relatable and helpful way.

●You take ownership of your work and pride in building meaningful, long-term relationships, motivated

by helping customers succeed and grow with the product.

●You're proactive and customer-obsessed, always looking for ways to deliver exceptional support and

strengthen our reputation as a t