Client Principal (12-Month Fixed-Term Contract)

Tryzens is an international digital commerce agency. Our mission is to accelerate client success and growth across all channels, leveraging our expertise, insights, and digital-first principles to deliver compelling experiences that delight and engage customers. We started in London and have since expanded operations to Melbourne, Sydney, Sofia, and Trivandrum, with 200+ team members serving 45+ international brands.

We're looking for a senior, client-facing leader to be the single owner of the strategic relationship across one of our major accounts — the trusted advisor to a client's senior business, technology and digital leaders, and the person accountable for the direction, health and organic growth of the account.

You'll work alongside a Programme Manager (who owns the delivery plan) and a Programme Architect (who owns technical direction), with your own distinct focus: the client's strategic agenda — why the transformation matters, what it should achieve, and what comes next. It's a role built on relationships, insight and clarity, rather than formal authority over delivery or technical decisions.

What You'll Own

Strategic Client Leadership

• The senior client relationship across business, technology and digital — trusted advisor and single strategic point of contact at executive level
• The strategic account plan, translating the client's business strategy into a multi-year digital roadmap and shared p