Project Manager

The Project Manager (PM), manages multiple clients’ for new implementations and post-launch eCommerce IT optimization roadmap, driving our client’s exciting business goals and leading innovation in the eCommerce industry, using a variety of delivery methodologies (Agile/Waterfall) and managing multiple development teams located internationally. The project manager also oversees InLife services working closely with our Service and Support team, to ensure the Service Level Agreements (SLAs) are being met for incident and problem management, monitoring, and more.

The PM will be our client’s main point of contact, working closely with our Delivery Lead and Client Success Director to ensure Tryzens are providing a high level of service and delivering high-code quality projects on time and to budget. Our clients are our partners, and we value ourselves on the strong partnership we build with each client, with the PM role as an integral part of this relationship.

The core responsibilities are:

Project Management

• Manage the day-to-day details of the project, manage client optimizations road maps including the plan, schedule, project delivery, staffing, task assignments, scope, budget, and risks
• Facilitate the project kick-off with project team members and appropriate stakeholders
• Follow (and feedback on) core processes and methodology to drive quality, consistency, and accuracy of project delivery
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