Principal Consultant - Data Scientist

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. Position Purpose The position of Senior Consultant - Data Science & Analytics is within the TTEC Digital Analytics and Insights Experience (AIX) team. The AIX group is responsible for Data Science, Advanced Analytics, and Engineering projects that include the design and validation of predictive models, building scalable machine learning pipelines, and converting raw client data into actionable insights to drive strategic business decision-making. Our Data Science & Analytics Consultants work directly with external clients, Data Engineers, Project Leads, and Managers on implementation, migration, and advanced analytics deployment projects.   Key Responsibilities Develop Machine Learning Models: End-to-end development, training, and deployment of production-grade predictive and prescriptive models (e.g., propensity modeling, customer segmentation, demand forecasting). Deliver Advanced Analytics: Help clients maximize the efficiency of their strategic initiatives by building advanced analytics models that measure campaign performance, predict customer behavior, and maximize long-term ROI. Data Storytelling & Visualization: Synthesize complex algorithmic outcomes and machine learning metrics into compelling, executive-ready presentations and dashboar