Director, Client Success
About the Role:
As a Director, Client Success at Tubi, you will lead and build the operational plan for implementing Tubi’s performance, outcomes, and measurement capabilities within our client-facing Sales Account Management team, and the Revenue Operations organization, more broadly. This role combines people leadership with hands-on enablement, and carries a clear mandate: develop a team that not only delivers flawlessly against campaign commitments, but also instills an outcomes-first mindset, driven by the operational processes you establish for effective campaign set-up and execution, powered by Tubi’s suite of measurement products.
You will design and deliver the training and coaching that raises measurement fluency across Tubi’s Sales Account Management team, lead the organizational change required to embed performance conversations into everyday campaign workflows, and own the standards and processes for how Tubi implements an optimization-first client engagement. Working cross-functionally with Sales, Revenue Operations, Measurement, Data Science & Marketing you will ensure that we help deliver against our Sales goals and leverage the innovative suite of measurement products we bring to market. You will not be designing the measurement products themselves, but rather building and operationalizing the wide-spread adoption of those products throu