Data Operations Coordinator (Night Shift)

Overview

This job is fully Remote! Clear and excellent English communication skills required. A recorded self-interview is required to apply for this role, apply only if you are willing to accomplish the self-interview.

As a Scheduling & Data Operations Coordinator, you will serve as a key operational partner responsible for coordinating tutor schedules, maintaining critical operational data, monitoring program progress, and ensuring exceptional service for students, school district partners, and internal teams.

Success in this role requires strong analytical thinking, exceptional attention to detail, excellent communication skills, and the ability to proactively identify and resolve operational issues before they become problems.

Responsibilities

Scheduling & Operations

• Coordinate and manage tutoring schedules across multiple programs, balancing student, tutor, and regional team availability.
• Own the day-to-day scheduling process, ensuring sessions are accurately assigned, updated, and communicated.
• Anticipate scheduling conflicts and proactively implement solutions with minimal disruption.
• Collaborate closely with Regional Operations teams to ensure seamless program execution across multiple time zones.

Data Management & Reporting

• Own and maintain m