Educational Coordinator

Tutor Me Education is looking for an outstanding communicator and relationship manager to serve as the primary point of contact for families, students, and instructors in our Special Education Tutoring program. This role is about case management, not instruction — you'll be the calm, organized, professional voice that keeps families informed, schedules running smoothly, and everyone feeling taken care of. Strong candidates from customer service, account management, hospitality, or virtual operations backgrounds are encouraged to apply as long as they have some educational experience.

What You'll Do

• Serve as the primary relationship manager for a caseload of families — building trust, answering questions, and being their go-to contact
• Conduct intake calls with new families and set expectations clearly and confidently
• Build and manage class schedules across multiple students, teachers, and platforms
• Communicate proactively with families about scheduling, progress, and any concerns — via phone, video, and written correspondence
• Monitor student progress and flag concerns to the appropriate specialist
• Coordinate with instructors to ensure sessions run smoothly
• Navigate multiple software systems daily (scheduling platforms, spreadsheets, video conferencing, CRM/case management tools) without missing a beat
• Represent Tutor Me Education professionally in every interaction — y