Educational Operations Specialist
At Tutor Me Education, our Educational Operations Specialists are the operational backbone of our student success programs. In this role, you'll ensure that students, families, educators, and school district partners receive an exceptional experience through proactive coordination, seamless execution, and outstanding service.
You'll manage the day-to-day operations of virtual tutoring programs, coordinate instructors and student schedules, monitor student progress, solve operational challenges before they become problems, and build trusted relationships with families and education partners.
This role is ideal for someone who thrives in a fast-paced remote environment, enjoys balancing multiple priorities, and takes pride in delivering an outstanding customer experience.
What you'll do:
Educational Program Operations
- Coordinate the daily operations of virtual tutoring programs from enrollment through completion.
- Manage instructor and student schedules to maximize attendance, efficiency, and program utilization.
- Monitor live tutoring sessions to ensure quality, attendance, and operational excellence.
- Track student academic progress and identify opportunities for additional support.
- Ensure accurate execution of academic programs, operational initiatives, and company standards.
- Maintain detailed, accurate records across operational systems.