Educational Support Specialist (In-Person Tutor Matching Coordinator)

Overview

This job is fully Remote! Clear and excellent English communication skills required. A recorded self-interview is required to apply for this role, apply only if you are willing to accomplish the self-interview.

The In-Person Tutor Matching Coordinator plays a vital role in connecting students with highly qualified educators for personalized, in-home tutoring experiences. This role acts as a primary operational engine for the team—facilitating the matching pipeline, managing detailed logistical data across multi-platform CRMs, and ensuring seamless communication between tutors, families, and internal case managers.

Responsibilities

1. Vetting & Match Coordination

• Identify high-quality tutors via system database searches, email blasts, and incoming responses.
• Thoroughly vet prospective tutor profiles, backgrounds, and availability against unique student requirements, ensuring strict compliance with geographical restrictions (maintaining an optimal 5–8 mile travel radius).
• Conduct proactive tutor outreach via phone and email utilizing established vetting scripts to confirm program alignment and secure formal attestation statements.
• Enforce pay rate standardizations and policy compliance, ensuring pay raises or tiered compensation requests route accurately through management approval system