Cloud Engineer

2.1  Cloud infrastructure delivery

• Deploy, configure and maintain Azure infrastructure including virtual machines, virtual networks, network security groups, storage accounts, load balancers and backup services.
• Execute server, application and database migrations to Azure, covering discovery, workload sizing, cutover planning, execution and post-migration validation.
• Implement hybrid connectivity between client on-premises environments and Azure, including site-to-site VPN and ExpressRoute configurations.
• Configure and validate business continuity and disaster recovery solutions, including Azure Backup, Azure Site Recovery and third-party backup platforms.
• Apply security and identity baselines across client tenants, including Microsoft Entra ID, Conditional Access, Privileged Identity Management and multi-factor authentication.

2.2  Managed services and technical support

• Serve as the assigned engineer for client incidents and service requests, meeting contracted response and resolution service level targets.
• Monitor client environments, triage alerts, and perform first-line and second-line diagnosis of infrastructure, network and identity issues.
• Perform scheduled preventive maintenance, including patch management, backup verification, capacity review and system health checks.
• Diagnose incidents to root cause and produce written post-incident reports with corrective a