Ecommerce Specialist (Marketplace Coordinator) - Work from Home / Dayshift

As our E-Commerce Specialist, you'll be taking the lead in managing and enhancing our client's online stores and marketplace presence on platforms like Shopify, Amazon, eBay, Lazada, and others. Here’s what you’ll be responsible for:

Marketplace & Store Management

• Oversee daily e-commerce operations across Shopify and multiple marketplaces.
• Maintain accurate product listings, pricing, and inventory.
• Monitor marketplace compliance and resolve listing or policy issues to keep accounts in good standing.
• Ensure the Shopify store is fully functional, updated, and optimized for conversions.
  

Order & Customer Management

• Process and track customer orders across all platforms.
• Coordinate with logistics and suppliers to ensure timely, accurate delivery.
• Handle customer inquiries, returns, and issues with professionalism to maintain excellent satisfaction.
  

Marketing & Growth Support

• Support marketing initiatives including campaigns, SEO-optimized content, and promotions.
• Manage and coordinate influencer and affiliate marketing activities.
• Assist in improving the digital customer journey and overall store performance.
  

Data & Performance Analysis

• Analyze sales trends, customer behavior, and mar