Sales Support Coordinator (Renewable Energy) - Work from Home/Dayshift

Join a growing renewable energy business as a Solar Sales Coordinator, supporting a Behind the Meter sales team across customer administration, CRM management, contracts, rebates, finance applications, and reporting. You’ll play an important role in keeping sales workflows organised, supporting consultants and ensuring customers receive a professional and seamless experience.

• Provide day-to-day administrative support to sales consultants, ensuring customer information and sales activities remain accurate and up to date.
• Make basic customer follow-up calls and send emails regarding appointment confirmations, missing information and next steps.
• Occasionally assist with inbound and outbound sales and support queues.
• Respond to customer enquiries in a positive, professional and timely manner, escalating more complex questions to sales consultants as required.
• Update and maintain accurate customer records, deal stages and notes in HubSpot and other internal systems.
• Ensure key customer and sales documentation is uploaded and stored correctly in relevant systems.
• Prepare and issue contracts as required, ensuring accuracy and timely delivery to customers.
• Process Solar Victoria, NSW loan scheme and other relevant rebate and finance applications from end to end.
• Prepare basic sales activity reports, lead conversion updates and pipeline summaries for the Sales Manager and leadersh