Fleet Controller

We have an exciting opportunity for a Fleet Administrator to join the team at U-Drive.

Reporting into the Fleet Manager, you will work a 40-hour week, Monday to Friday, and will be the first point of contact for our clients and supply chain. This is a busy, varied role in a fast-moving environment.

About the Role

• Become the first and main point of contact for our clients, both external and internal
• Communicating clear and accurate information to both clients and the supply chain
• Proactively managing all fleet related incidents, providing assistance within individual service level agreements
• Managing incoming telephone calls and email correspondence promptly and professionally
• Managing, as part of the Fleet Administration team, routine servicing, inspections, MOT/Plate test and Road Fund Licence
• Managing effectively, as part of the Fleet Administration team, all available resources
• Liaising with the Insurance Team, Account Management Team and Sales Teams, identifying areas of improvement within the services being provided
• Recording all activities within the fleet management software accurately and without delay

This is a permanent, full-time position working 40 hours per week, Monday to Friday. The role operates on a rotating shift pattern, with working hours falling between 7:00am and 6:00pm depending on the allocated shift.

Bank Holidays will sometimes be worked on a half-da