Manager, Data Operations
We are seeking an experienced Manager to lead our Night Shift of the Data Operations team and drive operational excellence. The ideal candidate will have 2 to 4 years of proven experience managing teams in a fast-paced operational environment, with a strong track record of optimizing workflows, overseeing high-volume processes, and ensuring efficient, reliable execution across the organization.
Working hours: Monday to Friday from 10pm to 7am local PH time (night shift)
Key Responsibilities:
Team Leadership: Oversee a team of operations professionals by providing guidance, coaching, and mentorship to foster high performance, professional development, and strong employee engagement.
Operational Strategy: Contribute to the development and execution of the team’s operational strategy. Implement policies and procedures designed to optimize efficiency, productivity, and customer satisfaction.
Process Improvement: Identify and implement opportunities for process enhancements, automation, and streamlined workflows to drive operational excellence and maximize resource utilization.
