Customer Service Agent

We are looking for a Customer Service Agent to support customers across three key areas: Support, Proactive Customer Success, and Retention.

This is a customer-facing role suited to someone who is a strong communicator, enjoys solving problems, and is comfortable helping customers through chat, email, and phone.

You will help customers resolve day-to-day issues, get more value from their UENI service, and find the right solution when they are considering leaving.

Please note that only candidates based in Latin America will be considered for this position.

Working Hours: Monday to Friday with one working weekend a month. 9am - 6pm Central time.

Top performers at UENI will be rewarded with promotions, remuneration progression, and performance bonuses.

Key Responsibilities

Support

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