Field Service Engineer, Japan

Field Service Engineer, Japan

The Top Line

Here’s the deal. We’re all about helping researchers break free from tools that just don’t cut it. Unleashing problem-tackling products that make a huge difference in the real science they do every day. That’s our mantra, our promise and we own it. Our tribe is different. We thrive on moving fast, taking risks and persevering through failure. We embrace the unknown and we are happy to make mistakes. We are there for each other and we crave diversity because we know that building a truly diverse tribe will make us better at everything.

 

The Job

• On-site field support engineer, how delivers preventive services, Installs and Qualification of cool analytics tools and large-scale lab automation systems, and builds great customer relationships
• Provide uncommonly excellent customer service and make customers happy!
• Super-flexible environment, you schedule your calls, we’re here to support you and make you successful
• You’ll get to work across the org with smart scientists, other engineers, and the rest of us to get things done
• Travel support requirement for Asian countries on as needed basis
• Based in Tokyo Area, Travel s