Enterprise Account Manager, EU

Description

Uncountable is looking for an exceptional account management to join our growing team as an Enterprise Account Manager. This role is ideal for someone who has excelled at managing individual accounts and is ready to own the strategy, and outcomes for our larger customers.

You'll oversee a portfolio of top-tier accounts, and set the standards that shape how Uncountable builds long-term customer partnerships. This is a high-visibility role that requires equal parts relationship-builder and strategic operator.

Experience in account management or customer success functions for analytics products or enterprise software platforms into large organizations is a major plus.

Key responsibilities

• Act as executive sponsor for Uncountable's most strategic accounts, owning the relationship at the highest level.

• Own GRR, NRR, and account health across your book of business.

• Own high-level escalations, ensuring rapid, effective resolution and long-term account health.

• Define long-term account approach for renewals, expansion, and complex commercial discussions.