Senior Account Manager
Department: Client Services
Role: Senior Account Manager
Location: United States-Remote
Department Overview
Client Services serves as the business leader for the account. The team understands the
client's priorities, aligns work to business objectives, identifies growth opportunities,
manages executive relationships, and ensures the agency is viewed as a trusted strategic
partner. CS leads client conversations, drives decisions, manages escalations, and owns
overall account health and revenue growth.
Role Overview
The Senior Account Manager plays a critical role in managing and growing client accounts,
serving as a trusted partner in collaboration with Account Directors. This role is responsible
for overseeing day-to-day account operations, leading cross-functional workflows, and
contributing to strategic planning that drives client success.
With a strong understanding of the client’s business and industry, the Senior Account
Manager proactively identifies opportunities, delivers actionable insights, and ensures the
agency’s work drives meaningful business ou
