Product Manager (Salesforce)

About the role: 

Unison is looking for a Product Manager to own the operations technology platform that runs our lending, servicing, and customer experience business. This role owns the Salesforce ecosystem including core CRM, workflow automation, the integration layer that connects Salesforce to our origination, servicing, and data systems, Marketing Cloud, and the emerging layer of AI agents. The ideal candidate is technical enough to read an API spec, debug an integration payload, reason about the Salesforce data model, and analytical enough to look across a queue of competing requests and identify the highest priority opportunities. Experience in lending, mortgage, or adjacent financial services is strongly preferred.

 

This is a hybrid position with the requirement of 3 full days in our Omaha, NE office. 

 

Responsibilities: 

• Define the roadmap and prioritization for Unison’s operations technology including Salesforce, workflow automations, integrations, marketing automation, and AI agents.
• Map end-to-end operational workflows and lead efforts to improve outcomes across account management, application processing, underwriting, funding, and servicing with a focus on eliminating manual handoffs thr