Java Application Support Engineer

• Provide end-to-end support for enterprise applications developed in Java, Spring Boot, and Angular.
• Monitor, troubleshoot, and resolve application and infrastructure issues within SLA timelines.
• Work closely with business users to provide timely updates on incidents, resolutions, and preventive measures.
• Ensure application stability and availability across environments, including production.
• Perform capacity management and proactively recommend scaling and optimization measures.
• Support CI/CD pipelines and deployment processes using tools such as Bitbucket, Jenkins, JFrog, JIRA, and Confluence.
• Develop and maintain automation scripts using Python and Shell scripting for operational efficiency.
• Manage and maintain relational databases (MariaDB, MySQL) including query tuning and data management.
• Utilize Elasticsearch and Grafana for monitoring, analytics, and performance dashboards.
• Ensure compliance with DBS policies and security guidelines during production access and deployments.
• Collaborate with development, infrastructure, and business teams to drive process and system improvements.

Requirements

• Good experience in application support, preferably in banking dom