Director of Operations | Groomy Pet

We are looking for a dynamic Director of Operations to join Groomy Pet and lead our team. The ideal candidate will be responsible for overseeing all operational activities to ensure efficiency and effectiveness within the organization. Key duties include developing and implementing operational strategies, managing budgets, optimizing processes, and fostering a culture of continuous improvement. The Director of Operations will also be tasked with identifying areas for growth and driving initiatives to enhance overall operational performance. This role offers the opportunity to make a significant impact and contribute to the success of Groomy Pet.

Key Responsibilities:

• Support the general manager in the business objectives through the highest standards of customer experience, stakeholder management and efficient management of resources, thereby maximizing revenue, profitability, and growth.

• HR coordination including: Contracts signature, health insurance, Emirates ID issuance.

• Application of the approved protocols to the whole structure.

• Assistance in analysis for annual business plans/budgets for each department in coordination with the finance function and the business heads and monitor their performance. Apply corrective actions decided by the general manager where needed.

• Provide leadership according to the guidelin