Director, Pharmacy Corporate Operations

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 Team UHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union
New or Replacement: Replacement
Site: UHN West Park Campus - 170 Emmett Ave.
Department: Pharmacy
Reports to: Senior Director, Pharmacy
Wage Range: $66.49 - $99.73 per hour
Hours: 37.5 Hours per Week
Status: Permanent Full-Time
Closing Date: October 22, 2026

Job Summary

• Provide strategic and operational leadership for pharmacy corporate operations across UHN.
• Oversee medication-use systems, pharmacy operations, sterile compounding services, inventory management, pharmacy technology, and regulatory compliance.
• Lead strategic planning, operational improvement, and organizational change initiatives aligned with organizational priorities.
• Direct workforce planning, resource allocation, and budget management activities.
• Promote quality improvement, medication safety, accreditation readiness, and compliance with applicable standards and legislation.
• Collaborate with physicians, nursing leaders, allied health professionals, administrators, and external stakeholders to advance patient care and operational excellence.
• Lead the implementation of innovative models of care, digital transformation initiatives, and enterprise-wide projects.
• Develop and mentor leaders while supporting staff engagement, succession planning, equity, diversity, and inclusion

Qualifications

• Doctor of Pharmacy (PharmD) or Bachelor of Science in Pharmacy (BScPhm) from an accredited institution.
• If holding a BScPhm, a Master's degree in Health Administration (MHA), Business Administration (MBA), Leadership, or a related discipline is required. 
• Licensed, or eligible for licensure, with the Ontario College of Pharmacists. 
• Minimum 10 years of progressive leadership experience in hospital pharmacy, healthcare operations, or a complex health system environment. 
• Minimum 5 years of experience leading managers, multidisciplinary teams, and large-scale operational programs. 
• Demonstrated experience overseeing medication-use systems, pharmacy operations, sterile compounding, inventory management, pharmacy technology, and regulatory compliance. 
• Proven ability to lead strategic planning, operational improvement, and organizational change initiatives in a complex healthcare setting. 
• Experience managing significant operating budgets, workforce planning, and resource allocation. 
• Strong knowledge of Accreditation Canada standards, medication safety principles, quality improvement methodologies, and relevant provincial and federal legislation. 
• Exceptional leadership, communication, stakeholder engagement, and relationship-building skills. 
• Demonstrated ability to work collaboratively with physicians, nursing leaders, allied health professionals, administrators, and external partners. 
• Commitment to equity, diversity, inclusion, staff engagement, and the development of high-performing teams. 
• Experience in an academic health sciences centre, large teaching hospital, or multi-site healthcare organization is preferred. 
• Training or certification in Lean, Six Sigma, Project Management Professional (PMP), Prosci Change Management, or equivalent methodologies is considered an asset. 
• Experience leading digital transformation initiatives, including optimization of EPIC, automated dispensing technologies, pharmacy robotics, business intelligence, and analytics platforms, is considered an asset. 
• Demonstrated success implementing innovative models of care, operational redesign, and enterprise-wide transformation projects is considered an asset.  
• Active involvement in professional organizations, research, teaching, residency training, or healthcare leadership initiatives is considered an asset

Additional Information

Why join UHN? 

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration. 

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.