Senior IT Engineer - Shanghai

As an international architectural firm, UNS is active in the broadest fields of architecture. Our project portfolio covers every aspect of architecture, ranging from small to large scale projects, research and theory. The atmosphere within each of our offices is international, multidisciplinary, design-oriented and ambitious, but also open, non-hierarchical, team-based and friendly, with attention to personal well-being, knowledge development, and career planning.

Job Brief

UNS is looking for a versatile Senior IT Engineer, someone who is willing to do both front-end user support (helpdesk, onboarding, daily troubleshooting) and back-end infrastructure (networks, servers, security, system monitoring).

This role is ideal for an IT professional who enjoys a variety of tasks, working independently, and helping people.

Key Responsibilities

User Support & Helpdesk

• Provide end-user technical support via phone, email, or in person

• Support Microsoft Windows, Office 365, Outlook, Teams, and collaboration tools

• End-user device issue addressing and resolution, plus peripheral configuration and maintenance