UTR Sports Intl Worldwide East Provider Success Manager

The Opportunity

UTR Sports is seeking a proactive, results-driven Provider Success Manager to manage and grow relationships with existing providers, clubs, and academies across the East Region worldwide. As the Provider Success Manager, you will be responsible for ensuring client satisfaction, retention, and the expansion of UTR Sports' presence by helping partners grow their events and maximize their use of UTR Sports' platforms.

This role will be key in driving individual revenue targets, renewals, and overall client success within your region.

You will collaborate closely with the East Regional Manager and the International Director, and other key stakeholders to support their goals, ensuring that UTR Sports' innovative solutions, including the UTR rating systems for tennis and pickleball, provide ongoing value and drive success for their organizations. This role reports directly to the East Regional Manager. 

What We Are Looking For

We are seeking an energetic bilingual (English and Chinese) and relationship-focused professional based in Australia who excels in managing and nurturing client relationships. The ideal candidate will have experience in account management, customer success, or provider services and a proven track record of hitting revenue and retention goals.

You will be expected to work with a portfolio of clients to support their growth and success, while also achieving individual revenue and renewal KPIs.<