Posted 3h ago•Vail, Colorado, United States
Specialty Scheduler
MiddleOn-site (Vail)Salary undisclosed
Job Description
Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.
About the opportunity:
The Howard Head Sports Medicine scheduler will be the first point of contact between the patient and/or MD office and Therapy office and shall increase the conversion rate of MD referrals by expediting and streamlining the scheduling process to enhance the patient experience. Responsible for coordination of logistics during the patient’s episode of care.
What you will do:
- Responsible for answering incoming phone calls, taking complete messages, prioritizing and redirecting calls appropriately and timely monitoring of incoming referrals.
- Coordinate between patient, referring provider, insurance, interpreting services and clinic to manage logistics and enhance the patient experience.
- Call potential patients upon receiving– explain expectations, insurance bene
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