Logistics & Operations Assistant - Remote, Afternoon Shift (Bilingual)
MiddleRemoteSalary undisclosed
Required Skills
Next.js
Job Description
About Valatam
Valatam connects bilingual professionals from Latin America with global clients. We're proud to be certified as a Great Place to Work for 2025–2026, proof that great work starts with great people.
About the Role
We're hiring a Logistics & Operations Assistant to support a growing company in the commercial services industry. This is a 100% remote, full-time position ideal for someone who thrives in fast-paced, high-volume environments and can independently manage administrative and operational tasks across departments, including Operations, Billing, and Customer Communication, with strong attention to detail in a fast-paced, self-directed environment.
Schedule: 9:00 AM – 6:00 PM PST.
Key Responsibilities
- Execute and monitor administrative tasks across departments, ensuring all requests are handled within established timelines
- Maintain accurate data entry and update records in CRM and internal systems
- Respond to customer and internal inquiries via email and chat in a professional and timely manner
- Coordinate scheduling, follow-ups, and documentation to keep operations running smoothly
- Ensure customer files, notes, and records remain organized and accessible at all times
- Prepare clear, error-free customer-facing documentation and reports
- Identify potential issues or delays and escalat
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