AI Automation Engineer - InQ
Aspire Software is looking for a AI Automation Engineer to join our team in Lebanon.
Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.
About the job:
This is the horizontal role of the three Leads, and a standalone one — same Lead level as the Support Operations Lead and Customer Success Lead, but leading a function, not a team. Where the Support Operations Lead owns support and the Customer Success Lead owns the customer journey, this Lead makes both run with less manual effort — mapping their processes and automating them — while owning installations and provisioning directly.
What's already in place: an AI Tier 1 support layer that fronts all support, and early onboarding automation (e.g., the go-live → billing hand-off). This role scales and deepens that across Operations.
Flagship focus areas
- Customer Onboarding — automate deal closed → setup → go-live: ticket creation, cross-system
- data sync, task orchestration, status tracking, and comms. (Partner: Customer Success Lead.)
- Installations & Provisioning — turn manual setup
