Customer Experience Apprentice

Flexigrant is one of the specialist software businesses within a portfolio of Fluent Software Group, which is an operating group under Valsoft Corporation, an acquirer of specialist vertical-market software businesses with a long-term, buy-and-hold approach.

Being part of the wider group provides additional stability, expertise and opportunities to collaborate with other specialist software businesses, while allowing Flexigrant to retain its own culture and market focus/ specialist market position.

You will be joining a focused business with its own identity, goals and ambitions, while benefiting from the long-term backing, shared expertise and international network of Fluent Software Group and Valsoft.

Flexigrant is a B2B software platform for grant management. Our customers are the organisations that award funding, including research funders, charitable trusts, government bodies and professional institutions, and they use Flexigrant to run their application, assessment, award and reporting processes end to end.

We are a small, remote team, which means people here get real responsibility early and their work is visible to the whole business. We are also investing heavily in AI and tech innovation and this role sits right in the middle of that.

The Role

We want every Flexigrant customer to be able to find the answer themselves, quickly and in their own time. Making