Customer Success Associate

Help customers get more value. Build stronger relationships. Keep the places people go to have fun running smoothly.

Since 2007, Clubspeed has been the leading venue management platform for the places people go to have fun. More than 1,700 venues across 34 countries rely on Clubspeed and Resova to power bookings, point of sale, integrated payments, memberships, waivers, guest experiences, and operations.

We're entering an exciting new chapter.

Following a recent acquisition, we're investing heavily across our products, customer experience, and go-to-market organization. As we scale, we're looking for a Customer Success Specialist who can help our customers get more value from our products throughout their journey with us.

This role is about being proactive, organized, and customer-focused. You'll help customers adopt our products, answer questions, deliver training, identify risk, and make sure nothing falls through the cracks.

If you enjoy helping customers succeed, solving problems, and working across teams to create a great customer experience, we'd love to meet you.

The Opportunity

The Customer Success Specialist supports a portfolio of Clubspeed and Resova customers across onboarding, adoption, engagement, and renewal.

You'll serve as a key day-to-day contact for your customers while helping them understand how to get more value from our products. You'll deliver training and webinars, translate new functionality into