ERP Application Support - KTN
Aspire Software is looking for an ERP Technical Support I to join our team in Lebanon.
Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.
Role Overview
. Read, maintain, troubleshoot, and extend code within Keystone's Rocket UniVerse and MultiValue ERP applications.
· Lead technical discovery for complex requests by examining the customer's workflow, data, existing systems, constraints, and definition of success.
· Own technical delivery from early prototype or proof of concept through design, development, testing, production rollout, stabilization, and customer adoption.
· Investigate complex application behavior and data issues across code, database structures, business rules, interfaces, and operational processes.
· Design and build reliable integrations with third-party systems using REST APIs, web services, secure file exchange, imports, exports, and other appropriate methods.
· Develop practical modernization approaches that improve maintainability, interoperability, security, and user experience without disrupt