Operations/Project Manager
About Aspire Software
Aspire Software, an operating group of Valsoft Corporation, acquires, builds, and grows vertical market software companies around the world. Each business operates with entrepreneurial autonomy while benefiting from shared expertise, leadership, and operational support across the broader portfolio.
Role Overview
This is a maternity cover role offered on a 12-month fixed-term contract.
We are looking for an experienced Operations Manager / Project Manager stepping into a busy, cross-functional role that combines day-to-day operational management, escalation handling, people leadership, and active project delivery. This role sits at the centre of the business, working closely with leadership and managing a small team, while also driving forward several time-boxed strategic projects (system migrations and implementations) currently in progress. The ideal candidate is highly organized, comfortable managing competing priorities, confident communicating with senior stakeholders, and capable of quickly picking up context on live projects without significant ramp-up time.
Key Responsibilities
Daily / Ongoing
- Manage and resolve customer support / escalation issues
- Handle ad-hoc operational requests and escalations
- Line-manage a small team— including 1:1s, unblocking issues, and approvals
- Monitor and maintain oversight of ke
