Partnership & Growth Associate
About ServiceCentral
ServiceCentral builds the software that runs product service after the sale: warranty claims, repair authorization, and service execution, for everyone from the local repair shop to the Fortune 50 OEM. We have been doing it for 25+ years. We are Dell's Partner of the Year, two years running, and our products run service operations across 1,200+ locations in 100+ countries. We are backed by Valsoft Corporation, a permanent-capital owner of 150+ vertical software companies, so we build for the next decade, not the next funding round.
The Role
ServiceCentral is hiring Partnership & Growth Associates to win new customers and grow the ones we bring in. This is a real sales role from day one: you will build your own pipeline, run your own discovery conversations, deliver your own demos, and carry a quota. New business is the priority here, and prospecting is not something you fit around the edges of your week, it is the heart of the job.
You will also own accounts outright, which means you get to see the full arc of a customer relationship rather than one slice of it: winning them, getting them live, growing them, and keeping them. You will build real product depth, get hands-on coaching from people who have done this work themselves, and have experienced support in the room when a deal gets complex. What we are looking for in return is drive, curiosity, and a genuine appetite for hitting a number.
What You Will Own
