Senior Manager, Sales and Customer Success

Clubspeed & Resova

Build the team. Create the playbook. Scale the customer revenue engine.

Clubspeed and Resova provide venue management, booking, and payments technology to experience-based businesses around the world.

We’re entering an exciting new chapter. With new investment behind the business, we’re building the teams, systems, and operating rhythms needed to accelerate growth while delivering a consistently strong experience for our customers.

We’re looking for a Senior Manager, Sales & Customer Success to lead that transformation across our customer segments.

The Opportunity

This is not a role where you inherit a fully built sales and customer success machine.

You’ll have the opportunity to help build it.

You’ll lead and develop a growing team responsible for customer retention, expansion, and new revenue while creating the processes, playbooks, metrics, and management structure required to operate effectively at scale.

The role requires someone who can move comfortably between strategy and execution. One day you may be designing the customer segmentation model or renewal process; the next, you may be coaching a rep through an expansion opportunity, reviewing an at-risk account, or helping close a deal.

You’ll have meaningful ownership over how we serve and grow our SMB and Mid-Market customers—and the opportunity to build a function that can sc