Senior Software Developer - AI Agents & Systems Design

ServiceCentral builds software for the device repair and reverse logistics industry — point-of-sale, enterprise service management, and repair network tools used by 500+ customers across 100+ countries. Customers include national insurance carriers, OEM-authorised service providers, and franchise repair networks.

We are looking for a senior software developer who has made AI a structural part of how they build software — applying agentic systems, knowledge pipelines, and AI-connected tooling not as features, but as engineering fundamentals.

This is not a role for someone who has added AI features to an app. We're looking for an experienced engineer who has restructured how software gets built — using AI agents to automate development tasks, MCPs to connect AI systems to real tools and data, and knowledge repositories to give AI systems reliable, domain-specific grounding.

Strong software architecture and system design are the baseline. AI tool mastery is the differentiator. This role sits at the intersection of both, and neither substitutes for the other.

What You'll Do

Build Software Using AI as the Primary Instrument

Design, develop, and maintain production-grade SaaS applications using AI agents and tooling as first-class parts of your workflow, not bolt-ons. Use agentic systems to automate development tasks: scaffolding, refactoring, test generation, code review, documentation. Build an