Senior Solutions Engineer
About Aspire Software
Aspire Software, an Operating Group of Valsoft Corp, primarily focuses on operating and managing Valsoft’s global portfolio of software companies within the Travel and Leisure vertical. It provides mission-critical solutions to this sector, leveraging industry best practices to deliver a time-sensitive integration process. The decentralized model Aspire operates allows it to drive rapid growth, reinvesting in its portfolio to foster continuous innovation within the Travel and Leisure space.
Our motto is “Be Humble, Stay Hungry!”
About H&L POS
H&L POS is an Australian hospitality technology company with over 30 years of experience providing integrated point-of-sale and business management solutions. Designed by hospitality professionals for hospitality professionals, H&L’s solutions support hotels, pubs, restaurants, clubs, bars, cafés and retail liquor outlets across Australia.
This is a senior individual-contributor role that owns H&L's hardest customer problems: the escalations and complex cases the frontline can't resolve. It's not just about closing them. Each one gets turned into a product fix, an enterprise solution, or the automation and tooling that stops it coming back.
The work spans the whole go-to-market org, from Sales through to Support. It means finding the difficult, recurring and high-impact cases, owning them until they're resolved, and working with
