Head of Production & Run – eRetail & Retail

Head of Production & Run- eRetail & Retail ( all genders)

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

Context

Within a leading luxury client, Valtech operates as a strategic technology partner under a factory-based delivery model focused on performance, transformation and scalability.

As a Head of Production & Run you will the smooth operation of stores, e-commerce platforms and payment flows through a shared Retail & eRetail Production Control Tower, driving the shift from reactive incident management to proactive, KPI-driven operations. Scope includes 46 applications, 450+ boutiques across five global zones, and coordination of onshore/offshore teams, maintenance partners, service desk and product squads.

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will