Provider Engagement Manager I

The Provider Engagement Manager I owns relationships with a portfolio of provider practices in an assigned territory. Working within the Vatica Health program and the broader Cozeva organization, this person partners with practice leaders, clinicians and staff to strengthen program adoption, provider satisfaction, and quality and risk adjustment performance. The role uses performance data to identify opportunities, recommend practical improvements and help practices act on them. This is an individual contributor role with independent ownership of assigned practice relationships. 

Responsibilities 

•  Own day-to-day relationships with an assigned portfolio of provider practices, including larger practices and accounts with multiple stakeholders or complex performance needs. Build trust with practice executives, providers and staff. 

•  Review provider participation, quality and risk adjustment performance; present clear, data-informed insights and recommendations to practice stakeholders in virtual and in-person meetings. 

•  Develop and execute practice-specific engagement and performance improvement plans; influence adoption of program workflows and follow through on agreed actions. 

•  Identify risks to participation, satisfaction and retention early. Resolve routine concerns independently and coordinate timely escalation of issues that require leadership or specialized support.&n