Solutions Value Architect (Payer)

The Solutions Value Architect role is responsible for defining, standardizing, and scaling how the organization quantifies, articulates, and delivers value to payer customers. This role serves as the enterprise authority on value narrative, ROI methodology, and executive storytelling, ensuring the organization remains ahead of industry changes and can translate those changes into clear, defensible, and differentiated value propositions.

Operating as a highly strategic individual contributor, this role sits upstream of Sales, Customer Success, Marketing, and Data & Analytics (D&A), establishing the frameworks, methodologies, and narratives that enable consistent and scalable value demonstration across the customer lifecycle. While not directly owning revenue or accounts, this role is tightly coupled to retention and expansion outcomes through improved clarity, credibility, and consistency of value articulation.

“Value Architecture” in this context includes the development of ROI models, Executive Business Review (EBR) frameworks, and enterprise value storytelling, both generalized and tailored to specific customers and prospects. The role does not own pricing strategy but ensures all value claims are analytically defensible and aligned to measurable outcomes, particularly in quality performance, risk adjustment, and associated revenue impact.

Responsibilities

Enterprise Value Architecture Ownership