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Posted 3mo ago•Cebu City, Cebu, Philippines
Subject Matter Expert
SeniorOn-site (Cebu City)Salary undisclosed
Job Description
Applications received from July 1 to September 30, 2026, are eligible for a ₱50,000 Sign-On Bonus!
Overview of the role
The Subject Matter Expert role exists to ensure high‑quality, compliant, and technically sound advice delivery by embedding deep technical expertise and quality assurance into the end‑to‑end advice process.
This hybrid role leverages the team’s established experience as Process Experts in different disciplines to bridge knowledge and capability gaps within the frontline, particularly for Paraplanners, Financial Planning Assistants, Mortgage Broking Assistants, and Accounting Assistant/Bookkeeping Assistant.
Main duties include:
Technical & Quality Assurance (PPs, FPAs, and MBAs)
- Review and vet SOA plans for:
- Technical accuracy
- Compliance with regulatory and internal policy standards
- Alignment to advice strategy and client’s best interests
- Identify technical gaps, risks, and improvement opportunities prior to plan completion
- Maintain consistent application of advice frameworks across products and strategies
Bot / AI Integra
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