Posted 7h ago•Remote, United States
Senior Customer Success Manager
SeniorRemoteSalary undisclosed
Required Skills
Node.jsAWSAzure
Job Description
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
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About the Role
The Senior Customer Success Specialist (CSS) serves as the customer's trusted technical advisor and primary technical owner, guiding customers through activation, adoption, optimization, expansion, and renewal. In this role, you will develop and execute tailored Customer Success Plans that align technical adoption with business objectives, strengthen resilience posture, and drive measurable outcomes. Leveraging deep expertise across the Veeam portfolio, you will help customers maximize value, im
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