Senior Manager, Revenue Intelligence Operations, Customer Experience
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
We are looking for a Senior Manager, Revenue Intelligence Operations, Customer Experience to join Veeam in Costa Rica. You will lead a global team of 6 analysts and program managers that provides the insights, reporting, and operational support behind our Post Sales business.
As a close operational partner to the Director of Revenue Intelligence Operations and Post Sales leadership, you will help improve renewal forecasting, strengthen reporting accuracy, and deliver programs that support customer retention and revenue predictability.
Working across Renewals, Customer Suc