Inside Sales - Technical

The Inside Sales – Technical Team is made up of personable, detail-oriented problem-solvers who know how to connect with customers to meet their instrumentation needs.

What you’ll do:

• Initiate and participate in proactive conversations with outside sales to develop sales strategies for increased activity in Business Development team territories. 
• Receive and respond to phone, e-mail, and web-based inquiries regarding technical data and pricing, delivery, or application information. 
• Engage with LinkedIn as a sales tool – share with your network and VEGA Americas customer base on interesting applications worked on.
• Evaluate customer application information and recommend equipment in alignment with customer defined performance, delivery, and price parameters. Assistance from the Inside Sales Technical team, Product Management, etc. required.
• Develop clear and effective quotations for current and prospective customers, representatives, and/or Regional Sales or Industry Sales.
• Resolves customer complaints by investigating problems, developing solutions, and making recommendations to management.
• Active participation in LiveChat and customer support.
• Encourage and promote customer engagement with myVEGA including