Lead Processing Specialist

Essential Responsibilities  

·       Regularly reviews processor performance, then provides coaching and training to address gaps.  

·       Thorough understanding of core values and leadership competencies with the proven ability to inspire others to embody them as well. 

·       Serve as leader within a team environment. 

·       Operate as the initial point of contact for team members regarding escalations or other issues.

·       Collects and disseminates daily metrics.   

·       Responds to client, customer, and/or internal processing-related inquiries in a