VP of Player Engagement

VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class, free-to-play online social games.

We have an exciting opportunity within our Product & Revenue department and are currently looking for a VP of Player Engagement to lead our CRM & Live Operations function.

In this role, you will drive sustainable, profitable growth by owning the full player lifecycle strategy across VGW's brands. You will provide enterprise leadership across CRM and Live Operations to build a single, unified player engagement ecosystem aligned with revenue goals and brand strategy. Partnering closely with Product, Data Science, and Brand GMs, you will lead a global team to optimize monetization mechanics while maintaining a strong commitment to responsible gaming and player trust. 

Key responsibilities will include:

• Develop and execute an integrated monetization and retention strategy across the entire player lifecycle, from first purchase to long-term LTV maximization. 
• Provide enterprise leadership to unite CRM and Live Operations into a single, synchronized player engagement engine.